Product Safety Policy
Based on our product safety policy, we set forth to a commitment to “customer safety” and strive to manufacture safe products as our high priority. This safety policy covers all of Katsura’s business activities.
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We will create a special in-house organization for ensure product safety, and perform together with our subcontractors.
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We will review product risks, and implement proper safety countermeasures.
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We will not sell any product that fials to comply with our policy.
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We will ensure the safety of all new and existing products
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We will respond immediately in the event of any safety issue.
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We will comply with all locally applicable product safety laws and regulations and continuously review and update product safety.
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We will provide clear and efficient customer support and any relevant product safety information.
Customer support: 0120-35-2334 (local calls only) 9:00a.m. – 5:00p.m. (except for Saturdays, Sundays and holidays)